Terms of Service
Home Service Solutions
Ontario, Canada
Phone: +1 (519) 576 3111
Email: customerservice@homeservicesolutions.ca
Website: homeservicesolutions.ca
Effective Date: May 2, 2025
Welcome to Home Service Solutions. These Terms of Service (“Terms”) govern your access to and use of our website located at homeservicesolutions.ca (the “Website”) and any related services provided by Home Service Solutions (“we,” “us,” or “our”).
By accessing or using our Website, requesting a quote, submitting information, or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
1. Use of Website
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website.
You may not:
- Use the Website for fraudulent purposes
- Attempt unauthorized access to our systems
- Interfere with Website security or performance
- Submit false or misleading information
- Use bots, scrapers, or automated systems without permission
2. Services & Quotes
Home Service Solutions provides information, estimates, scheduling assistance, and home-related service coordination.
All quotes, estimates, timelines, and availability shown on the Website or provided by message/email are:
- subject to change
- non-binding until confirmed in writing
- based on information available at the time provided
Final pricing may vary depending on inspection, scope changes, materials, access conditions, or additional labor requirements.
3. No Guarantee of Availability
We do not guarantee that services will always be available in every area, at every time, or for every request.
We reserve the right to refuse service requests at our discretion.
4. Payments
If payments are accepted through the Website or by invoice:
- payment is due according to the invoice terms
- late payments may result in delayed scheduling or cancellation
- chargebacks made in bad faith may be disputed
Unless otherwise stated, all prices are in Canadian Dollars (CAD).
5. Cancellations & Rescheduling
Appointments may be cancelled or rescheduled with reasonable notice.
We reserve the right to charge a cancellation fee for:
- last-minute cancellations
- missed appointments
- inaccessible properties
- repeated scheduling abuse
6. Third-Party Contractors or Providers
Some services may be fulfilled by independent contractors, technicians, or third-party providers.
While we aim to work with reputable providers, availability, timing, workmanship, and outcomes may depend on those providers.
To the maximum extent permitted by law, Home Service Solutions is not liable for independent third-party acts beyond our reasonable control.
7. Website Content Disclaimer
The content on this Website is provided for general informational purposes only.
We do not guarantee that all content is current, complete, accurate, or error-free.
You should not rely solely on Website content when making decisions requiring professional inspection or advice.
8. Limitation of Liability
To the fullest extent permitted under applicable law, Home Service Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- use of the Website
- inability to access the Website
- delays in service
- third-party provider issues
- errors or omissions in Website content
Our total liability for any claim shall not exceed the amount paid by you to us for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Home Service Solutions, its owners, employees, contractors, and affiliates from claims, damages, losses, or expenses arising from:
- your misuse of the Website
- your violation of these Terms
- false information submitted by you
- unsafe site conditions at your property
10. Intellectual Property
All content on this Website, including text, branding, logos, graphics, layout, and materials, is owned by or licensed to Home Service Solutions and protected by applicable intellectual property laws.
You may not reproduce, copy, or distribute Website content without written permission.
11. Privacy
Your use of the Website is also governed by our Privacy Policy.
12. Changes to Terms
We may update these Terms at any time without prior notice. Updated versions become effective when posted on this page.
Continued use of the Website after updates means you accept the revised Terms.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
Any disputes shall be subject to the courts located in Ontario, Canada.
14. Contact Us
If you have questions regarding these Terms, please contact:
Home Service Solutions
Ontario, Canada
Phone: +1 (519) 576 3111
Email: customerservice@homeservicesolutions.ca