Are you ready for a change?
This is the sign you’ve been waiting for!
Careers at Home Service Solutions
At Home Service Solutions, we’re committed to providing our customers with exceptional service. From gutter guard to eavestrough installations, we strive for excellence in everything we do. With a career at Home Service Solutions, you can feel great about coming to work because you’ll know that you’re helping Ontario homeowners achieve their dream home day after day.
Looking to be part of a growing industry? Explore available positions at Home Service Solutions.
As one of Canada’s fastest-growing home service companies, Home Service Solutions relies on the efficiency, effectiveness, passion, dedication and general ability of our Leaders In Motion. This role is for people who enjoy speaking with customers.
The Call Centre Representative answers questions or requests from customers or the public. They are there to help resolve any problems the customer or fellow teammates may have. These can include answering phone calls, emails, live chat, social media, excel, and other backend administrative tasks. They will be one of the faces of the company, and the first person customers speak to when inquiring.
What Does The Call Centre Representative do?
- Interact with customers via phone, email, online chat, in-person, social media
- Resolve customer problems and complaints
- Respond to questions
- Receive payments
- Setup and resolve problems with customer accounts
- Handle inquiries about services
- Verify customers through our customer management system
- Keep records of customer interactions and transactions
- Engage with customers
- Direct unresolved issues to a different department if needed
- Communicate and coordinate effectively with internal departments
- Provide customers with information on any open orders and invoices
- Maintain customer database
- Follow company processes accurately and efficiently
- Sell services over the phone
- Scheduling installations
- Administrative tasks using excel and other software programs
Education, Experience, and Language:
- High school diploma or equivalent
- Experience in customer service
- Call center Experience
Work Conditions:
- Remote to start leading into Office Environment!
We provide:
- Training
- Opportunities for advancement
While we thank all candidates for their interest, only those who most closely match our requirements will be contacted.
Job Type: Part-time to Full-time Hours
Salary: From $16.00 per hour, plus bonus incentives
Benefits:
- Casual dress
- Company events
- Flexible schedule
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8-hour shift
- Monday to Friday
- Weekend availability
Experience:
- customer service: 1 year (preferred)
Language:
- English (preferred)
Job Type: Full-time
Salary: $16.00 per hour
Benefits:
- Casual dress
- Company events
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evenings
- Morning shift
- Weekend availability
Ability to commute/relocate:
- Kitchener, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- English: 1 year (required)
- Call center: 1 year (required)
Language:
- English (required)
Description of Workplace:
Home Service Solutions is a fast-growing company. Our mission as a company is to provide clients with our thorough knowledge and to see growth and expansion from our team. We pride ourselves on our customer service, integrity and work ethic.
Check out our employer page for more info about the job!
Description of Job:
At Home Service Solutions we are looking for results-driven sales representatives who enjoy the challenge and thrill of sales. We are looking for people with a high level of integrity and drive to learn and grow in this position. If you enjoy meeting new people this is the position for you. In this role, you will be learning to generate leads all the way to completing the entire sales process, and closing deals on your own! Our sales team is here to teach you the necessary skills to build a diverse clientele and how to retain them.
Benefits of the Job:
– Competitive commission
– Room for advancement into management
– Fulfilling and profitable career path
– Lively team office environment
– Positive team culture
– Working alongside the best sales trainers
– Company and staff parties
-Fully Commission
Duties of the Job :
– Morning meetings and sales training
– Morning administration duties
– Able to effectively multi-task
– Keen to learn
– Professional Composed Demeanor
– Able to adapt to changing environments
– Directly working with clientele in their homes
– Explaining products, pricing, and providing quotes to customers
– Lead generation and following up on leads
– Self-Driven
– Strong communication skills
Check out our employer page for more info about the job!
We provide full training from over 30 years of combined sales experience, so no prior training is necessary!
Job Type: Full-time
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Evenings
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kitchener, ON N2K1B3: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Describe yourself in 2 sentences.
Language:
- English (required)
Shift availability:
- Day Shift (required)
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.